Consultation at a VELO DE VILLE dealer is personal, individual, and focused on finding the perfect bicycle or e-bike for you. The dealer will guide you step-by-step from the first idea to the final configuration.
Overview of the consultation process:
Determine your needs:
Together with you, the dealer will clarify how and for what purpose you want to use your bicycle or e-bike (e.g., everyday use, leisure, commuting, touring, transport).Test ride & view models:
You can test different frame shapes, motors, or models to find out what suits you best.Configure your dream bike:
The dealer will help you put together your individual bicycle:Frame shape and size
Colour
Drive system and motor
Gears, brakes, accessories
Ergonomics (e.g., saddle, handlebars)
Use your VELO ID (if available):
If you have already configured a bike online, you can bring your VELO ID — the dealer can retrieve it and give you targeted advice based on your selection.Binding offer & order:
You will receive an offer for your Custom Made bicycle. Once you approve it, the bike will be individually manufactured for you.Handover & instruction:
Once your bicycle is ready, the dealer will hand it over to you, adjust the seating position, and give you tips on use and maintenance.
Tip:
Use the Configure your individual e-bike or bicycle – VELO DE VILLE configurator in advance to get inspired — or book an appointment directly with a dealer. You can find a suitable dealer via our Dealer Search | VELO DE VILLE.
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