Here you’ll find VELO DE VILLE user manuals as well as manuals from our suppliers (drive system, gears, lights, suspension and more). Choose a category – or jump straight to the suppliers.All VELO-DE-VILLE downloads Go to suppliers Dealer supportVELO DE VILLE manualsE-bike – operating instructionsImportant safety information, operation & care for VELO DE VILLE e-bikes.Download PDFBicycle – user manualBasics for safe use, adjustments and maintenance (without e-system).Download PDFCargo & LOADYOperating & assembly manuals: LOADY (incl. parts), SEB Cargo, weight distribution and more.View collectionTerms of use VELOMATEShort guide for pairing, features & tips on using the app.Open PDFManuals from selected suppliersHere you’ll find the official handbook/support pages of the key system partners.AvinoxDrive system – downloads Bosch eBike SystemsUser manuals (drive unit, batteries, displays, ABS, and more). by,schulzManuals (seatposts, stems, accessories). envioloShifting information & handbooks. FAZUADownloads (Ride 60, batteries, software). Gates Carbon DriveHandbooks & care notes for belt drive. MAHLESupport & documents (X20/X35). neodrivesService & user manuals. PinionDownloads (gearboxes, maintenance, assembly). RohloffHandbook & service info (Speedhub etc.). RockShox / SRAMManuals & service documents. RST SuspensionUser manuals & service. SR SUNTOURUser manuals & exploded drawings. ShimanoManuals & Technical Documents (DE available via language setting). Busch & MüllerLighting manuals & data sheets.Note: On some pages you’ll need to set the language at the top right to German so the manuals appear in DE.Frequently asked questionsI can’t find my exact model – which manual applies?Use the VELO-DE-VILLE base manuals (above) and combine them with the manual for the relevant supplier system (e.g. Bosch, Shimano, Gates).Where can I get help with assembly?Your authorised VELO-DE-VILLE retailer will gladly support you on site – incl. initial set-up, updates and safety-relevant checks.Is there a hotline?Yes: +49 (0) 2505 9305 0 (Mon–Fri 09:00–17:00) or via the contact form.Next stepsDownload the relevant manual – our dealer network will be happy to help with any questions.Go to downloads overview Find dealer/service