To go directly to the status tracking, please open the following link:
VELOWALLET - Dein digitaler Fahrradpass | VELO DE VILLE
There, you can enter your VELO ID to track the status.
Please note: The VELO ID you used to place the order with the dealer does not match the final
VELO ID. After the order is received, your authorized dealer will receive an order confirmation showing the final ID,
which you can use to track the production status.