Can I take part in a factory tour?

Yes, VELO DE VILLE regularly offers factory tours at its production site in Altenberge (North Rhine-Westphalia). You’ll get fascinating insights into the Custom Made manufacturing process and see how your individual bicycle or e-bike is created — from frame selection to final assembly.

What can you expect from a factory tour?

• Insight into assembly, painting, and quality control

• Information about sustainable production in Germany

• Background on the Custom Made philosophy

• Personal exchange with the VELO DE VILLE team

How to participate:

• Factory tours take place on specific dates or as part of special events (e.g., Open Day).

• Current dates and registration options can be found on our website under News | VELO DE VILLE or via our newsletter. We also share information on events that include a factory visit through our social media channels (VELO DE VILLE | Altenberge | Facebook and YOUR BIKE. CUSTOM MADE. (@velodeville) on Instagram).

• For groups (e.g., school classes, dealer teams), an individual tour may be arranged on request.

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