Is there a maintenance manual?

Yes, for every VELO DE VILLE bicycle or e-bike, we provide a detailed user and maintenance manual with all important information on care, regular checks, and recommended maintenance intervals.

What does the manual include?

• Instructions for cleaning and care

• Recommendations for maintenance intervals

• Information on safety-relevant components (e.g., brakes, lighting, drivetrain)

• Tips for proper handling of the battery and charger

• Checklists to prepare for inspections at the dealer

Sustainable & digital:
For sustainability reasons, we provide the manuals online. This avoids unnecessary paper consumption and ensures that you always have access to the most up-to-date version.

Where can I find the manual?
Directly on our website: Downloads | VELO DE VILLE or in the VELOWALLET web app.
Alternatively, you can get the appropriate manual from your VELO DE VILLE dealer.
Many component manufacturers (e.g., Bosch, Shimano, Enviolo, Gates) also offer their own online manuals.

Tip:
Have maintenance and inspections carried out regularly by your dealer – they are also your contact for software updates and safety-related checks.

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